Respect for privacy and the protection of personal data is a matter of trust, a value that Theoreme is particularly keen to uphold by respecting fundamental rights and freedoms.
This privacy and data protection policy sets out our commitment to the responsible use of personal data in accordance with current legislation.
It has been drawn up to inform you about how we collect and use your personal data and how you can monitor its use.
THEOREME SAS – Société de courtage et de conseil en assurances
Siège social : 13 rue La Fayette – 75009 Paris
Tel : +33 1 55 32 72 00 – Fax : +33 1 55 32 72 01 – www.theoreme.fr
RCS Paris 352 720 791 – N° ORIAS : 07 034 703
Your data is collected only for explicit, legitimate and specific purposes related to our various insurance solutions, advice and services.
Regardless of the method of collection (online, via email or on paper), your data is processed fairly and lawfully.
We do not keep your data beyond the period necessary for the purposes for which it was collected or that provided for by the standards and authorisation of the CNIL (insurance sector compliance pack) or by law (legal requirement).
We undertake not to sell personal data.
In the course of our business, we collect and use only the personal data we need to provide you with insurance solutions and personalised services.
The categories of data collected for the following purposes include:
- Data relating to surveys and follow-up of the commercial relationship,
- Data necessary for risk assessment,
- Data relating to the identification of persons party to or affected by the contract,
- Data relating to the family, economic and financial situation of the persons party to or affected by the contract.
Purpose of the processing
Théorème collects and processes your data for the following purposes:
- The conclusion, management and execution of the insurance contract,
- Drawing up and issuing an insurance proposal tailored to your situation and needs,
- Following up our relationship, or the consolidation of your contracts,
- The management of any difficulties and disputes related to the conclusion, management and execution of insurance contracts,
- The management of your requests to exercise access, rectification and objection rights,
- The management of debt collection and litigation,
- Statistics, actuarial studies and data analysis,
- In general, any use necessary for the performance of Théorème’s contractual duties.
We may also use this data for legal and/or regulatory purposes: to combat money laundering and terrorist financing, fraud, etc.
The legal basis for processing or making your data available is your consent, our legal obligations or the execution of an insurance contract. Without this data, the execution of a contract or the processing of claims would not be possible.
Prise de rendez-vous en ligne
Nous utilisons une solution de prise de rendez-vous en ligne. Vos données (nom, prénom, email et numéro de téléphone) sont collectées pour finaliser le rendez-vous avec nos équipes. Nous les conservons jusqu’au rendez-vous, elles sont ensuite supprimées. Les conditions d’utilisation du service et la déclaration de confidentialité de notre partenaire sont accessibles lors de la connexion.
Security of data storage
We are committed to ensuring the security of your data by implementing enhanced data protection through the use of technical and logistical means in accordance with best practice and the standards imposed on us. Data transfer processes to and from partners involved in data processing (insurance companies, technical service providers and institutional partners) are protected.
Appropriate physical, logistical and organisational security measures are in place to guarantee the confidentiality of data, and in particular to prevent any unauthorised access.
Théorème's information system is hosted by a service provider located in France that is ISO 27001 certified..
Théorème also requires each of its subcontractors to provide appropriate guarantees to ensure the security and confidentiality of personal data.
Personal data may be transferred to countries within or outside the European Union. If this is the case, the persons concerned are specifically informed, and specific measures are taken to supervise these transfers.
Personal data rights of access, rectification, deletion, restriction, portability and objection
All the means necessary to guarantee the effectiveness of the rights of individuals regarding their personal data are implemented, rights which can be exercised at any time by writing to Théorème SAS - 13, rue La Fayette 75009 PARIS or by email to RGPD@theoreme.fr.
To find out more about your rights, you can consult the CNIL website: www.cnil.fr/fr/comprendre-vos-droits
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